Frequently Asked Questions

Learn More About Our South Boston Hotel

To assist you in planning your visit to the new Holiday Inn Express Boston - Quincy, we’ve listed some of our frequently asked questions below. If you need additional information or have a question that is not answered in our FAQs, don’t hesitate to contact us. 

How many rooms are there at the hotel? 

We offer 92 rooms; the Staybridge Suites Boston South - Quincy, also located under our roof, features an additional 88 suites

 

What are the check-in and checkout times? 

Check-in time is at 11:00 a.m. and checkout time is at 3:00 p.m. 

 

What are the check-in requirements? 

Guests must be at least 21 years of age with a valid ID to check in. 

 

What is the cancellation policy? 

We offer a 24-hour cancellation policy. 

 

How do I make a change to my reservation? 

Please contact the hotel directly to make any changes to your reservation. 

 

Do you provide ADA-compliant rooms? 

Yes, we provide eight accessible rooms for guests with hearing and mobility needs. 

 

Does the hotel allow smoking? 

Our hotel is 100% non-smoking. 

 

Are pets allowed at the hotel? 

Only service dogs are allowed at the hotel. 

 

Do you have a fitness center? 

Yes, we offer a fully equipped on-site fitness center, open 24 hours.  

 

Do you provide dry cleaning and laundry? 

A laundry facility is located on-site. 

 

Do you provide housekeeping services? 

Yes, housekeeping services are provided daily.